• Setting up common codes for Guest Attributes, Corporate Policies, Sales Classifications, Hotel Facilities, Room Attributes, Sales & Marketing Codes etc.
• Define Cashiers
• Define Room Tariff Structure
• User defined Revenue Departments
• User Defined Settlement Codes

Reservation
Reservation Module simplifies tasks of making a reservation by providing a real-time online information on room availability.

• Online integration with Sales and Marketing containing corporate quotation database results in elimination of human errors, improved guest services and provides accurate management information.
• Integration with Guest Information
• Individual or Group Reservation
• View Colour coded Room Availability Calendar for any period
• Ability to block specific rooms as per guest request
• Reservation Confirmation Letter via e-mail or fax
• Accept Guest Messages against reservations and deliver upon guest arrival
• Accept Guest Special requests at the time of reservation
• Guest Pick-up and Visa Request processing
• Special Facility for Block Reservation

Reception Desk
Reception Desk provides for a quick check-in for individuals as well as groups. Integration with Reservation, Sales & Marketing and Guest History makes for accuracy and efficiency.

• Upon check-in, receptionist can open multiple folios and set credit limits.
• Check-ins can be made from Reservations using Guest History as well as walk-in.
• Guest related services such as issue of Safe deposit box, Late check out requests, Wake up calls and Guest messages are handled.
• Special facility for Transport Requests handling.
• Easy transfer from one room to another.
• Ability to handle joiners - both for individual guests as well as groups.
• Facility to re-check in guests.
• Handles meal packages.

Main Cashier
Cashiering module provides a comprehensive range of functions to handle Posting of Checks & Room Charges, Advances, Receipts, Refunds, Discounts, etc.

• All transactions are properly audit-trailed.
• Ability to register non-room guests.
• Ability to open additional folios as required.
• Ability to transfer charges from one folio to another.
• Quick Check out function.
• Foreign Currency Purchase function.
• Computation of discounts on the basis of percentage applied to total folio balance, particular revenue type or particular revenue department. You can also post a "user entered" value.
• Ability to check out "bill in hold".
• Specific functions such as Room Rate Change, Voiding of a charge etc. require a reason as well as special authorization.
• Folio/s can be printed at any point of time.
• Allocation of multiple rooms to an individual guest - all rooms will direct the charges to a single folio.

Night Audit
Night Audit module allows the Night Auditor to check all revenues and collection postings to ensure accuracy and completeness of transactions.

• A plethora of reports to assist the auditor in his tasks.
• A user-definable audit cut-off procedure allows all operations of the hotel to continue without break even when the audit and day close procedures are going on.
• Auditor can make all postings that can be made by the cashier.
• Integrates with Daily Revenue reporting module to report revenue & collection reports.

House Keeping
The Housekeeping module seamlessly integrates with the core modules updating the room availability status on-line.

• Lost & Found Register
• House Keeper's Discrepancy Report
• Linen Inventory Management
• Standard Maintenance Schedule
• Returnable Items Register

Sales & Marketing
Sales & Marketing module maintains corporate customer details, quotation and special services offered.

• Maintains a database of corporate customers including all contact details, quotations offered, special offers etc.
• Marketing Dept. can enter and review sales calls made on customers.
• Integration with core modules allows automatic update of productivity data.
• Facilitates budgeting and monitoring of marketing expenses.
• A large number of reports assisting the marketing department to monitor customer productivity as well as Sales Executive productivity.
• Track Sales Executive productivity against budgets.

Guest History
Guest Information module maintains a complete history of guests in terms of their demographic and visit details. It also allows history management by way of merging, deleting or editing history.